Tuesday, January 18, 2011
There are three types of OSS notes.
  1. Descriptive – in this notes you can find a description of a problem and how to resolve it with means of customizing or different settings in the system. Kind of these notes are FAQ’s, general notes for something – there is collection of OSS notes related to any problem.
  2. Code correction – these notes are easily to implement with SNOTE transaction.
  3. Mixed type – in this case there are some manual corrections or customizing in the system described in the note and also code correction implementation. Implementation could be before or after manual corrections – this is described in the note and is very important in some cases.
Other classification of OSS notes
  1. Release dependent
  2. First you need to check the section "Affected Releases". You must find whether your release is mentioned there. After that you must check in the next section "Correction delivered in Support Package" for your release what Package Name is mentioned there. If this package is greater than what you have installed in the system then the note is applicable. The opposite – when the package in the note is equal or less than yours – the note is not applicable, because the functionality delivered with the note are already in the system.
  3. Release Independent
  4. Some times there is a section “Related notes”. Some of them could be a prerequisite for our note. It is better practice you to check the correction instructions, because there you could find also the prerequisites, even though they are not mentioned as related notes. It is better you to check these prerequisites (if there are) before implementing, because some of them could consists of manual corrections.

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